Accommodation contract
Accommodation Contract
(General Terms and Conditions)
Article 1 - Scope of Application
The Accommodation Contract and related contracts to be concluded between our Hotel and the Guest shall be based on this Contract under the following terms and conditions of our Contract. Any matter not stipulated in this Contract shall be governed by ordinance and generally established practice.
When our Hotel has agreed to conclude a Special Contract without conflicting with ordinance and established practice, the said Special Contract shall prevail.
Article 2 - Application for an Accommodation Contract
The Guest who intends to apply to our Hotel for an Accommodation Contract will be required to provide our Hotel with the following particulars:
Article 3 - Conclusion, etc. of the Accommodation Contract
The Accommodation Contract shall be considered to have been concluded at the time when our Hotel has accepted the application described in the preceding Article, unless our Hotel has certified that our Hotel has not accepted the said application.
When the Accommodation Contract has been concluded under the provision of the preceding Paragraph, the Application Money payable for the period scheduled for overnight stay as prescribed by our Hotel shall be paid by the date set by us, up to the maximum amount equal to the basic accommodation charge for 3 days in cases where the period scheduled for overnight stay exceeds 3 days.
The Application Money shall first be applied to the final payment of the Accommodation Charge payable, and when the circumstances requiring application of the provisions of Article 6 and Article 16 have arisen, to penalty and then to compensation money in this order. If there is any balance left it will be repaid at the time when the Accommodation Charge is paid as provided in Article 12.
In the case that the Application Money described in Paragraph 2 of this Article has not been paid by the date set by us as stipulated in the same Paragraph, the Accommodation Contract shall become invalid, but limited only to the case where our Hotel has notified the Guest to that effect at the time when prescribing the day due for payment of the Application Money.
Article 4 - Special Contract Requiring Non-Payment of the Application Money
Notwithstanding the provision of the preceding Article, Paragraph 2, there are cases where our Hotel accepts a Special Contract which does not require payment of the Application Money specified in the said Paragraph after the conclusion of the Contract.
When accepting an application for an Accommodation Contract, in the case that our Hotel fails to request payment of the Application Money specified in the preceding Article, Paragraph 2, and/or in the case that it fails to prescribe the due date for payment of the said Application Money, the Special Contract described in the preceding Paragraph shall be considered to have been accepted.
Article 5 - Refusal of the Conclusion of the Accommodation Contract
The following are cases where our Hotel will not accept the conclusion of the Accommodation Contract:
Article 6 - The Guest's Right to Cancel the Contract
The Guest may request our Hotel to cancel the Accommodation Contract.
In the case that the Guest has cancelled the Accommodation Contract in whole or in part due to causes attributable to him/her (which is the case when our Hotel has requested payment of the Application Money by prescribing the date due for such payment under the provision of Article 3, Paragraph 2, except in the case when the Guest has cancelled the Accommodation Contract prior to such payment), payment of penalty shall be required as specified in the attached Schedule II, but in the case that our Hotel has accepted a Special Contract described in Article 4, Paragraph 1 this provision shall be applied only to the case where our Hotel has notified the Guest of his/her responsibility to pay a penalty for cancellation of the Contract when accepting the Special Contract.
In the case that the Guest does not arrive by 8:00 p.m. on the day of an overnight stay without informing our Hotel of a delay (or after the lapse of 2 hours past the scheduled time of arrival if indicated by the Guest beforehand), the Accommodation Contract concerned may be considered to have been cancelled by the Guest and will be handled accordingly.
Article 7 - The Right of Our Hotel to Cancel the Contract
The following are cases where our Hotel may cancel the Accommodation Contract:
Article 8 - Registration of Accommodation
The Guest will be required to register the following particulars at the Reception of our Hotel:
Article 9 - Time Allowed for Use of the Guest room
The time allowed for the Guest to use the guest room of our Hotel shall be from 3:00 p.m. till 12:00 a.m. of the following morning, except when the Guest stays for more than one night in succession, in which case the Guest may use the guest room all day except the day of arrival and the day of departure.
Notwithstanding the provision of the preceding Paragraph, there are cases where our Hotel may accept the use of the guest room in hours other than those specified in the preceding Paragraph, in which case an additional charge will be required. 30% of room charge will be added to the total until 2:00 p.m. each hour.
Article 10 - Compliance of the Rules of Use of the Hotel
While staying in our Hotel, the Guest will be required to comply with the Rules of Use posted inside our Hotel as prescribed by us.
Article 11 - Business Hours
The business hours of principal facilities in our Hotel shall be as follows. Details of the service hours of other facilities are explained in the pamphlet provided, displays at major points inside our Hotel, and the service directory provided in each guest room.
Service Hours of Reception, Cashier, etc.:
Service Hours of Ancillary Facilities: Please read the enclosed “Service Directory”
The service hours described in the preceding Paragraph may be changed temporarily for unavoidable reasons, in which case the Guest will be notified by proper means.
Article 12 - Payment of Charges
The breakdown of the accommodation charge, etc. payable by the Guest shall be as listed in the attached Schedule I.
Payment of the accommodation charges, etc. described in the preceding Paragraph shall be made in currency or by other alternative means acceptable by our Hotel, such as traveler's check, accommodation coupon, credit card, etc., at the Reception at the time when the Guest departs from our Hotel or is charged by our Hotel.
In the case that the Guest has not stayed at our Hotel at his/her discretion even after we have offered the guest room to the Guest and made it available for him/her to use, the accommodation charge will still be charged.
Article 13 - Responsibility of Our Hotel
In the case that we have inflicted damage on the Guest in the course of fulfilling the Accommodation Contract and related Contracts or in breach of these Contracts, we shall compensate for the said damage, unless the said damage has been caused due to a cause not attributable to us.
Our Hotel is covered by the Hotel liability insurance to cope with emergencies in the case of fire, etc.
Article 14 - Handling In Case the Guest Room Contracted Is Not Available
Should the guest room contracted for the Guest under the Accommodation Contract become unavailable for him/her, our Hotel shall try to offer other accommodation facilities under the same conditions as the original Accommodation Contract as far as possible, subject to the consent of the Guest concerned.
Notwithstanding the provision of the preceding Paragraph, in cases where we are unable to offer other accommodation facilities to the Guest, we shall pay to him/her a compensation charge equivalent to the penalty, which will be applied to the amount of the compensable damage. However, in cases where there is no cause attributable to us for not being able to offer the guest room, we shall not pay the compensation charge.
Article 15 - Responsibility for Parking
When the Guest uses the parking area of our Hotel, our Hotel only lends the parking area and does not assume responsibility for care and custody of the vehicle parked, regardless of whether or not our Hotel has been asked to keep the key to the vehicle. However, our Hotel shall be liable for compensation if and when the vehicle
parked is damaged intentionally or negligently on our side while keeping the parking area under our control.
Article 16 - Responsibility of the Guest
In the case that our Hotel has suffered damage due to the intention or fault of the Guest, the Guest will be required to compensate to our Hotel for the said damage.
Table 1 Breakdown of Accommodation Charge (concerning Article 2-1 and 12-1)
Remarks:
The basic accommodation charge is based on the table of charges posted at the rate card.
Children of five and older are subject to charge.
Table 2 Penalty (concerning Article 6-2)
First amendment 2019 May 15th
Final amendment 2022 June 16th
(General Terms and Conditions)
Article 1 - Scope of Application
The Accommodation Contract and related contracts to be concluded between our Hotel and the Guest shall be based on this Contract under the following terms and conditions of our Contract. Any matter not stipulated in this Contract shall be governed by ordinance and generally established practice.
When our Hotel has agreed to conclude a Special Contract without conflicting with ordinance and established practice, the said Special Contract shall prevail.
Article 2 - Application for an Accommodation Contract
The Guest who intends to apply to our Hotel for an Accommodation Contract will be required to provide our Hotel with the following particulars:
- Name(s) of Guest(s) to be registered.
- Date(s) scheduled for overnight stay and estimated time of arrival.
- Accommodation charge (according, in principle, to the basic accommodation charges described in the attached Schedule I).
- Other information considered necessary by our Hotel.
Article 3 - Conclusion, etc. of the Accommodation Contract
The Accommodation Contract shall be considered to have been concluded at the time when our Hotel has accepted the application described in the preceding Article, unless our Hotel has certified that our Hotel has not accepted the said application.
When the Accommodation Contract has been concluded under the provision of the preceding Paragraph, the Application Money payable for the period scheduled for overnight stay as prescribed by our Hotel shall be paid by the date set by us, up to the maximum amount equal to the basic accommodation charge for 3 days in cases where the period scheduled for overnight stay exceeds 3 days.
The Application Money shall first be applied to the final payment of the Accommodation Charge payable, and when the circumstances requiring application of the provisions of Article 6 and Article 16 have arisen, to penalty and then to compensation money in this order. If there is any balance left it will be repaid at the time when the Accommodation Charge is paid as provided in Article 12.
In the case that the Application Money described in Paragraph 2 of this Article has not been paid by the date set by us as stipulated in the same Paragraph, the Accommodation Contract shall become invalid, but limited only to the case where our Hotel has notified the Guest to that effect at the time when prescribing the day due for payment of the Application Money.
Article 4 - Special Contract Requiring Non-Payment of the Application Money
Notwithstanding the provision of the preceding Article, Paragraph 2, there are cases where our Hotel accepts a Special Contract which does not require payment of the Application Money specified in the said Paragraph after the conclusion of the Contract.
When accepting an application for an Accommodation Contract, in the case that our Hotel fails to request payment of the Application Money specified in the preceding Article, Paragraph 2, and/or in the case that it fails to prescribe the due date for payment of the said Application Money, the Special Contract described in the preceding Paragraph shall be considered to have been accepted.
Article 5 - Refusal of the Conclusion of the Accommodation Contract
The following are cases where our Hotel will not accept the conclusion of the Accommodation Contract:
- When application for accommodation is not based on this Contract.
- When there is no room available due to full occupancy.
- When the Guest seeking accommodation is considered likely to behave in violation of the provisions of the ordinance, public order or good public morals.
- When the Guest seeking accommodation is considered to be corresponding to the following (a) to (c).
- The law in respect to prevention, etc. against illegal actions by gang members (1991 Law item 77) stipulated article 2 item 2 (hereinafter referred to as “gang group”.),
- Gang member stipulated by the same law article 2 item 6 (hereinafter referred to as “gang member.”),
- Gang group semi-regular members or gang member related persons and other antisocial forces.
- When gang group or gang members are associates of corporations or other bodies to control business activities.
- When a corporate body has related persons to gang members.
- When the guest seeking accommodation behaves extremely in a mischievous way against other hotel guests.
- When the Guest seeking accommodation is clearly considered to be a patient with an infectious disease.
- When the guest seeking accommodation, a violent requesting act is carried out, or demanded a burden beyond the reasonable purview.
- When act of God, trouble with facilities, and other unavoidable causes prevent the Guest from staying at our Hotel.
- When the provision of Article of the Ordinance by Prefecture is applicable.
Article 6 - The Guest's Right to Cancel the Contract
The Guest may request our Hotel to cancel the Accommodation Contract.
In the case that the Guest has cancelled the Accommodation Contract in whole or in part due to causes attributable to him/her (which is the case when our Hotel has requested payment of the Application Money by prescribing the date due for such payment under the provision of Article 3, Paragraph 2, except in the case when the Guest has cancelled the Accommodation Contract prior to such payment), payment of penalty shall be required as specified in the attached Schedule II, but in the case that our Hotel has accepted a Special Contract described in Article 4, Paragraph 1 this provision shall be applied only to the case where our Hotel has notified the Guest of his/her responsibility to pay a penalty for cancellation of the Contract when accepting the Special Contract.
In the case that the Guest does not arrive by 8:00 p.m. on the day of an overnight stay without informing our Hotel of a delay (or after the lapse of 2 hours past the scheduled time of arrival if indicated by the Guest beforehand), the Accommodation Contract concerned may be considered to have been cancelled by the Guest and will be handled accordingly.
Article 7 - The Right of Our Hotel to Cancel the Contract
The following are cases where our Hotel may cancel the Accommodation Contract:
- When the Guest is considered likely to behave in violation of the provisions of the ordinance, public order or good public morals, or he/she is considered to have behaved in such a manner.
- When the Guest is clearly considered to be corresponding to the following (a) to (c).
- Gang group, gang group semi-regular members or gang member related persons and other antisocial forces.
- When a corporate body or other organization where gang groups or gang members control business activities.
- In a corporate body which has persons relevant to gang member in its board member.
- When the Guest in accommodation behaves extremely in a mischievous way against other hotel guests.
- When the Guest is clearly considered to be a patient with an infectious disease.
- When having accommodation, a violent action is carried out, or demanded a burden beyond reasonable purview. When unavoidable causes, such as act of God, etc., prevent the Guest from staying at our Hotel.
- When the ordinance of the Prefecture is applicable.
- When the Guest smokes in bed or vandalizes fire protection facilities, or does not comply with the matters prohibited by our Hotel (limited only to those matters necessary for fire prevention) among the rules of use prescribed by our Hotel.
Article 8 - Registration of Accommodation
The Guest will be required to register the following particulars at the Reception of our Hotel:
- Name, age, sex, address and occupation of the Guest.
- Nationality, passport number, place entered and date entered, in the case of a foreign guest.
- Scheduled date and time of departure.
- Other particulars considered necessary by our Hotel.
Article 9 - Time Allowed for Use of the Guest room
The time allowed for the Guest to use the guest room of our Hotel shall be from 3:00 p.m. till 12:00 a.m. of the following morning, except when the Guest stays for more than one night in succession, in which case the Guest may use the guest room all day except the day of arrival and the day of departure.
Notwithstanding the provision of the preceding Paragraph, there are cases where our Hotel may accept the use of the guest room in hours other than those specified in the preceding Paragraph, in which case an additional charge will be required. 30% of room charge will be added to the total until 2:00 p.m. each hour.
Article 10 - Compliance of the Rules of Use of the Hotel
While staying in our Hotel, the Guest will be required to comply with the Rules of Use posted inside our Hotel as prescribed by us.
Article 11 - Business Hours
The business hours of principal facilities in our Hotel shall be as follows. Details of the service hours of other facilities are explained in the pamphlet provided, displays at major points inside our Hotel, and the service directory provided in each guest room.
Service Hours of Reception, Cashier, etc.:
- Curfew .............. Open for 24 hours.
- Reception .............. Open for 24 hours.
Service Hours of Ancillary Facilities: Please read the enclosed “Service Directory”
The service hours described in the preceding Paragraph may be changed temporarily for unavoidable reasons, in which case the Guest will be notified by proper means.
Article 12 - Payment of Charges
The breakdown of the accommodation charge, etc. payable by the Guest shall be as listed in the attached Schedule I.
Payment of the accommodation charges, etc. described in the preceding Paragraph shall be made in currency or by other alternative means acceptable by our Hotel, such as traveler's check, accommodation coupon, credit card, etc., at the Reception at the time when the Guest departs from our Hotel or is charged by our Hotel.
In the case that the Guest has not stayed at our Hotel at his/her discretion even after we have offered the guest room to the Guest and made it available for him/her to use, the accommodation charge will still be charged.
Article 13 - Responsibility of Our Hotel
In the case that we have inflicted damage on the Guest in the course of fulfilling the Accommodation Contract and related Contracts or in breach of these Contracts, we shall compensate for the said damage, unless the said damage has been caused due to a cause not attributable to us.
Our Hotel is covered by the Hotel liability insurance to cope with emergencies in the case of fire, etc.
Article 14 - Handling In Case the Guest Room Contracted Is Not Available
Should the guest room contracted for the Guest under the Accommodation Contract become unavailable for him/her, our Hotel shall try to offer other accommodation facilities under the same conditions as the original Accommodation Contract as far as possible, subject to the consent of the Guest concerned.
Notwithstanding the provision of the preceding Paragraph, in cases where we are unable to offer other accommodation facilities to the Guest, we shall pay to him/her a compensation charge equivalent to the penalty, which will be applied to the amount of the compensable damage. However, in cases where there is no cause attributable to us for not being able to offer the guest room, we shall not pay the compensation charge.
Article 15 - Responsibility for Parking
When the Guest uses the parking area of our Hotel, our Hotel only lends the parking area and does not assume responsibility for care and custody of the vehicle parked, regardless of whether or not our Hotel has been asked to keep the key to the vehicle. However, our Hotel shall be liable for compensation if and when the vehicle
parked is damaged intentionally or negligently on our side while keeping the parking area under our control.
Article 16 - Responsibility of the Guest
In the case that our Hotel has suffered damage due to the intention or fault of the Guest, the Guest will be required to compensate to our Hotel for the said damage.
Table 1 Breakdown of Accommodation Charge (concerning Article 2-1 and 12-1)
| Breakdown | ||
| Total amount | Accommodation charge |
(1) Basic accommodation charge (Room charge or Room charge plus meal & beverage charge such as breakfast) ・Service charge [ (1) x 13% ] |
| to be paid | Additional charges | (2) Additional food and beverage charge (except for those included in (1)) ・Service charge [ (2) x 13%] |
| by a guest | Tax | Consumption tax |
Remarks:
The basic accommodation charge is based on the table of charges posted at the rate card.
Children of five and older are subject to charge.
Table 2 Penalty (concerning Article 6-2)
| Cancellation date Guests |
No show | Accommodation day | 1 Day Prior to Accommodation Day |
3 Days Prior to Accommodation Day |
| Individual guests | 100% | 100% | Depends on a plan | Depends on a plan |
| Group guests | 100% | 100% | 100% | Depends on dates and number of rooms & guests |
First amendment 2019 May 15th
Final amendment 2022 June 16th
